Ulrika ka ka, my beautiful Ford KA, finally breathed her last this week. After five months of sheer bliss together (sort of), taking her for a long-distance spin when she was on her last legs spelt disaster.
High on
fumes, running on empty and having narrowly avoided several collisions, I managed
to make it to Fords of Winsford, a well-known used car supermarket in Cheshire.
It had taken me five hours to get forty miles.
I got Ulrika parked in the humungous car park and bundled
myself through the glass doors towards reception. A friendly looking chap
greeted me and was sympathetic to my plight. What I really needed at this point
was a hug, a nice cup of cocoa and… well, a new – and preferably free – car.
I sat down with a man named Paul Atherton to discuss my
options, and we were joined by another lovely chap whose name I’ve forgotten (I
blame the fumes) who was learning the ropes. They talked me through my options
and it soon became clear that I couldn’t afford any of them. No surprises
there.
But Paul was undeterred. Unlike most car salesmen (sorry
for the generalisation, but there does tend to be a ‘type’), he was honest,
helpful and resourceful. First he arranged for poor Ulrika to be
‘reappropriated’, for a better sum than I was expecting. He haggled hard on her
behalf, and I was immensely grateful.
Then we looked for a smallish car that would get me from
A to B with the occasional long-distance run thrown in. We found one that was
just the job, but unfortunately it was reserved for another customer. We found
another and the same thing happened… it wasn’t looking good. But then, third
time lucky, we found a handsome little wagon that ticked all the boxes. A 2008
Ford Fiesta Zetec without even the slightest scent of burnt engine.
There were still a few problems to overcome though. I
needed to secure the necessary finance… I needed Fords to agree to lend me a
courtesy car for more than a week as my car needed to be thoroughly checked
before I could drive it away… And I needed to source my missing V5 certificate
to prove that I was indeed Ulrika’s rightful owner. I asked about 100 questions
and Paul answered them all. He even threw in a free cup of cocoa to sweeten the
deal (see what I did there?).
Once the paperwork was signed, he drove the courtesy car
round to where Ulrika had conked out and we unloaded my many bits and bobs, furry
dice included. I gave her one last stroke and managed to hold back the tears. It
was time for her to go to scrapyard heaven, and time for me to get to grips
with the Hyundai I’d be borrowing for a week.
After a quick demo from Paul, it was time for me to say
goodbye to Fords of Winsford and its wonderful employees. No hugs were
exchanged, although I gave Paul and his deputy an imaginary one (I hope they
don’t mind if they’re reading this). I drove off into the freezing fog, toasty
warm and excited about my new wheels. It’s going to be hard for my family to
match the present I’ve gifted myself!
You’re probably wondering why I’m telling you all this.
Well, it’s partly because I wanted to voice my gratitude to the guys that
helped me in my time of need (including the lorry driver who stopped to help me
on the side of the road and ended up making the problem worse… his heart was in
the right place).
And I also need name suggestions for the new car. At the moment she's called Fiesta ta ta (Fi for short), so if you think you can do better, add your suggestions i n the comments section below. All sensible options will be considered!
Finally, it occurred to me that we are bound to
experience disappointments, breakdowns and losses in life. If things are going
well for you at the moment, and I hope they are, be grateful! Thank the people
that have helped you this year. Remember to enjoy the good times because you
never know when they might end; especially if the Mayans have anything to do
with it. If things aren’t going so well, I pray that the New Year will bring
better times – don’t give up hope.
And with Christmas nearly upon us, let’s take time to
remember why we have the fairy lights, the pigs in blankets and the warm mince
pies: that Jesus, not turkey, is the reason for the season.
A very Merry Christmas to you from all of us at Sorted xxx
Get a life
ReplyDeleteThanks for the constructive comment 'anonymous'!
DeleteGreat to hear a funny story albeit some time ago. I agree that the staff at Fords and online with my endless questions really are sooooo helpful and non pressurising.
DeleteGreat story, and testimonial of FOW. I'm looking at a car myself and I've heard a lot of good stories about them!
ReplyDeleteThanks for the write up, and for the record, I think Fi is a perfect name for the car! :)
Dave
Thanks Dave!
DeleteMy experience with FOW was really good - they even MOT'd the car so I had a full year before the next one.
Hope you find the right car for you!
Nice Story. Hope your car is doing well
ReplyDeleteLovely little heartwarming story! Reassuring to know that there are helpful people still out there on our roads and in local businesses. You hear so much about staff that are treated unfarily these days. Seems that Fords takes good care of their staff and customers. Will be looking for a car myself soon at Fords - have had positive experiences there in the past and hope to do so again this time when going for our next car.
ReplyDelete